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Yes. From the moment you reach out to Granite Disability Advocates, your information is protected. Our team is bound by strict confidentiality rules, ensuring your personal health and financial details remain private throughout our entire representation process.

We provide a clear representation agreement at the start of our partnership. This document outlines our commitment to your case and ensures you understand your rights. We believe transparency is the foundation of a successful disability claim.

Every potential case undergoes a thorough review against our records to ensure no conflicts exist. If we cannot represent you due to a conflict, we will inform you promptly and provide guidance on finding appropriate legal support.

All client files—including medical records, work history, and correspondence—are stored in secure, encrypted digital systems. We follow rigorous data protection standards to ensure your sensitive information is accessible only to your assigned legal team.

Access is restricted to your lead advocate and essential support staff. We maintain strict internal protocols to ensure that only those directly involved in your claim can view your file, keeping your information as private as possible.

Once your case is resolved, we retain your files securely for the period required by law. After this time, we follow strict document destruction policies to ensure your personal data is permanently and safely disposed of.

Yes. If your case involves particularly sensitive personal or medical circumstances, we can implement additional privacy measures. We are committed to handling your claim with the level of discretion and care that you require.